Contact
Email app@eeeo.dk. There is no contact form or live chat on this site.
What to include
- A short description of the issue and what you expected
- App version and iOS version (available under Profile)
- Whether the issue relates to sign-in, listings, messages, favourites, notifications, or account deletion
- Screenshots only if they do not show other people’s personal data
Never send passwords, one-time codes, full payment details, or serial numbers by email.
Common topics
Sign-in and account
MacTrade supports email/password and Sign in with Apple. Account deletion requires in-app confirmation — see account deletion.
Listings
You create and manage your own listings, including photos and descriptions. MacTrade does not guarantee the accuracy of user content.
Messages
Buyers and sellers can chat in the app. Blocking and reporting are available in conversations.
Notifications
Push notifications may be sent for new messages and saved search agents (where the feature is active). Check iOS Settings and the app Profile if notifications are missing.
Feedback
Feedback is submitted in the app under Profile → Feedback and stored securely in the backend — not by email.
Response times
We aim to respond to enquiries, but no guaranteed response time is offered.
Operator
eeeo I/S · CVR 35325808
Tesdorpfsvej 74A, 2000 Frederiksberg, Denmark
See also privacy policy, terms, and account deletion.