Privacy policy

How MacTrade processes personal data in the app.

Last updated: 30 August 2026

This notice describes how eeeo I/S (“we”, “us”) processes personal data in the MacTrade iOS app and on this public site. It is based on implemented code and internal documentation — not legal advice.

Data controller

eeeo I/S
CVR 35325808
Tesdorpfsvej 74A, 2000 Frederiksberg, Denmark
app@eeeo.dk

Data we process

Account and authentication

Email address, display name, and authentication data via Firebase Authentication (email/password and Sign in with Apple). Passwords are hashed by Firebase — we do not receive them in plain text.

Profile

Profile information you provide (e.g. name, postcode, and city) stored in Firestore under your user account. A public seller ID may be shown in the app when assigned.

Listings and images

Listing content, descriptions, prices, condition, images, and product data you upload. Sold listings may be anonymized on account deletion (see below).

Serial numbers

Device serial numbers are stored in private backend records linked to your listings. Sellers choose when to share a serial number with a buyer in the app. Serial numbers are not shown publicly in browse views.

Favourites

Saved listings linked to your account.

Messages

Conversations and messages between users. On account deletion, participant details are anonymized; history may remain for the other participant.

Notifications

Device push tokens (APNs) stored to deliver notifications for messages and search-agent matches (where active).

Saved search agents

Search criteria, postcode/distance data based on postcode centroids (not GPS), and match history. The matcher may be disabled in production depending on rollout.

Feedback and diagnostics

Optional feedback from Profile → Feedback (category, message, app version, language, etc.). Contact email only if you grant permission in the app.

Reporting

Reports about users or content may be stored privately for moderation.

Purposes and lawful bases

  • App functionality — operating the marketplace, sign-in, listings, messages, favourites, and notifications (typically contract / legitimate interests).
  • Security and abuse — fraud prevention, moderation, and account deletion (legitimate interests / legal obligation where applicable).
  • Support — responding to enquiries at app@eeeo.dk (legitimate interests / contract).

Retention and deletion

Data is kept as long as necessary for the purposes above, unless longer retention is required by law.

When you delete your account in the app (Profile → Account and security → Delete account), a server-side deletion process deletes or anonymizes data according to the implemented contract. Deletion may be asynchronous; the profile may temporarily show “Deletion pending”.

Final retention periods for moderation reports and feedback after deletion are not yet legally finalized and must be confirmed by the controller/legal counsel.

Recipients and processors

Google Firebase (Authentication, Firestore, Cloud Storage, Cloud Functions, Cloud Messaging) processes data as a processor for MacTrade. Google processes data under its terms as a sub-processor.

We do not sell personal data. No advertising tracking or third-party analytics are implemented in the app per the Privacy Manifest (NSPrivacyTracking: false).

International transfers

Firebase/Google may process data globally. Google offers standard contractual clauses and other mechanisms per its documentation. We do not claim specific safeguards beyond those in the provider’s agreement terms.

Your rights

Under the GDPR you may have rights of access, rectification, erasure, restriction, objection, and portability, and to withdraw consent where processing is consent-based. Contact app@eeeo.dk. You can also delete your account in the app — see account deletion.

Complaints

You may complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.

Children

MacTrade is not directed at children under 13, and we do not knowingly collect data from them. App Store age rating follows Apple’s questionnaire (user-generated content).

Changes

We may update this page when the app or law changes. Material changes will be communicated via the app or this page.